St. Pancras Renaissance Hotel London
8.2Rating
ExcellentRated by Guests
5,634Reviews
What to expect
Pros
- 👍Excellent hotel for Eurostar connections
- 🌟Great customer service and friendly staff
- 🍾Received special treatment for a birthday celebration
- 🥂Amazing afternoon tea experience with musical entertainment
- 🛌Comfortable beds and quiet rooms for a good night's sleep
- 🍸Fantastic cocktails and bar service
- 🏊♂️Lovely spa facilities with a peaceful atmosphere
- 🎂Surprise birthday treats and personalized service
- 🏰Historic and grand architecture with unique features
- 🍵Beautiful afternoon tea experience in a stunning setting
Cons
- ❌Poor customer service and lack of recognition for elite status
- 💸High cost for rooms and additional services
- 🧹Rooms need better cleaning and maintenance
- 🔊Noise disturbances from nearby trains and traffic
- 👗Discriminatory behavior based on appearance at the entrance
- 🚫Issues with room key access and door locks
- 👎Unresponsive staff to guest concerns and complaints
- 🐛Presence of insects in the food at breakfast
- 💻Unreliable or limited Wi-Fi connectivity in rooms
- 🔔Inconsistent housekeeping service and room cleanliness
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Canoeing, Fitness center, Foot bath, Game room, Golf course [on-site], Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Italian, Arabic
Set in a prime location of London, St Pancras Renaissance London Hotel puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, heating, wake-up service. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, indoor pool, spa. Friendly staff, great facilities and close proximity to all that London has to offer are three great reasons you should stay at St Pancras Renaissance London Hotel.
Where you'll be sleeping
50 m²
The Queen Victoria Suite, 2 Bedroom Residential Suite
1 double bed & 1 double bed
50 m²
The Royal Suite, 3 Bedroom Residential Suite, Chambers Club
1 double bed & 1 double bed & 2 single beds
43 m²
Chambers Suite, Junior Suite, 1 King, Chambers Club
1 king bed
43 m²
The Grand Staircase Suite, 1 Bedroom Bi-level Suite, 1 King
1 king bed
48 m²
Grand Junior Suite, Larger Suite, 1 King, Chambers Club
1 king bed
43 m²
Sir George Gilbert Scott, 1 Bedroom Residential Suite
1 king bed
43 m²
The Haywood Suite, 1 Bedroom Residential Suite, 1 King
1 king bed
32 m²
Superior King Bedroom, Guest room, 1 King, Barlow Wing
1 queen bed or 1 double bed
43 m²
Sir John Betjeman Suite, 1 Bedroom Suite, 1 King
1 king bed
32 m²
Superior Twin Bedroom, Guest room, 2 Twin/Single Bed(s)
2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.