Novotel Santiago Vitacura
7.5Rating
Very GoodRated by Guests
1,171Reviews
What to expect
Pros
- 🏊♂️Heated pool available for a relaxing experience
- 🌟Attentive and friendly staff providing excellent service
- 🍳Plentiful and varied breakfast options for a good start to the day
- 🔌Convenient location with amenities and restaurants nearby
- 🚗Hotel offers car and driver services for transportation needs
- 🍹Lovely bar and restaurant staff providing exceptional service
- 🏨Improved experience compared to previous stays at the hotel
- 🍷Great wine and food options nearby for a delightful dining experience
- 🥇High standard of service from the hotel manager and team
- 📊Good location for business travelers with nearby services and restaurants
Cons
- 🚧Hotel in need of renovation and modernization for a better experience
- 🚿Issues with bathroom facilities like low water pressure and unstable temperature
- 💸Exorbitant pricing for the current state and value offered by the hotel
- 🔊Noise disturbances from ongoing construction work and lack of soundproofing
- 🛏️Room design and cleanliness need improvement for a comfortable stay
- 📺Challenges with accessing TV stations in English for international guests
- 🔍Limited outlets in rooms for charging electronics, inconveniencing guests
- 💤Discomfort due to outdated and aging room amenities
- 🍔Issues with food quality leading to illness and dissatisfaction with dining experiences
- 🔑Lack of timely communication and assistance from the hotel staff in resolving issues
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Game room, Hot tub, Massage, Public bath, Sauna, Skiing, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese
Novotel Santiago Vitacura is a popular choice amongst travelers in Santiago, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Novotel Santiago Vitacura. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Convenience and comfort makes Novotel Santiago Vitacura the perfect choice for your stay in Santiago.
Where you'll be sleeping
27 m²
Executive Room With 1 Queen Size Bed
1 queen bed
27 m²
Superior Room with 1 Queen Size Bed
1 queen bed
27 m²
Standard Room with two twin beds
2 single beds
27 m²
Standard Family Room with Sofa Bed
1 sofa bed and 1 queen bed
Double Room
1 double bed
DOUBLE DOUBLE SUPERIOR QUEEN BED
27 m²
Standard Queen Room with Sofa Bed
1 sofa bed and 1 king bed
27 m²
Double Double Standard
26 m²
Standard Room
1 double bed & 2 single beds
Standard Room With A Queen Size Bed And Single Sofa Bed
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