DestinationsHotel Statistics
Mail

Copyright © 2024 - All right reserved by Accessible Hotels

Accessible Hotels is part of the Evolving Media publishing family.

Accessible Hotels
Suite-1 King Bed,Non Smoking - Suite room
Suite-1 King Bed,Non Smoking - Suite room
Bar/lounge
Lobby
Interior view
Suite-1 King Bed,Non Smoking - Suite room
Suite-1 King Bed,Non Smoking - Suite room
Bar/lounge
Lobby
Interior view
Bar
Bar/lounge
Restaurant
2 Queen Beds,Non Smoking - Guestroom
Bar/lounge
Meeting room / ballrooms
Spa
Bar
Bar
Restaurant
Bar/lounge
View
Restaurant
Bar/lounge
Fitness center
Meeting room / ballrooms
View
Meeting room / ballrooms
Facilities
1 King Bed,Non Smoking - Guestroom
Exterior view
1 KING BED,NON SMOKING,WORK - Guestroom
1 King Bed,Non Smoking - Guestroom
null
null
null
null
Exterior view
null

The Whitehall Hotel, BW Premier Collection

Chicago, United States

8.1Rating
ExcellentRated by Guests
2,818Reviews

What to expect

Pros

  • 🌟Exceptional customer service from staff like Cheryl and Alex
  • 🛏️Comfortable beds and spacious rooms
  • 🎉Great location near tourist attractions and shopping areas
  • 🧼Very clean hotel with prompt housekeeping service
  • 👍Helpful and accommodating staff, like Felicia and Ben
  • 👌Value for money and affordable pricing
  • 🍽️Good dining options with delicious breakfast and restaurants
  • 🛎️Efficient front desk service and quick responses to requests
  • 🏙️Breathtaking views of the city from certain rooms
  • 🧳Convenient amenities like luggage storage and bellhop services

Cons

  • 🧹Inconsistent room cleaning service, with some rooms left uncleaned
  • 💸Issues with overcharging guests or attempting to charge for services not rendered
  • 🦟Reports of bed bugs and hygiene issues in certain rooms
  • 🏚️Dated and worn-out rooms with maintenance issues like broken fixtures and furniture
  • 🔌Outdated amenities and lack of modern conveniences like USB ports and fridge in rooms
  • 😡Encountering rude or unhelpful staff members, impacting guest experience
  • 🔒Troubles with refunds, deposits, and billing errors causing inconvenience to guests
  • 🚪Inconvenient policies like limited room cleaning or room key malfunctions
  • 🍷Inconsistent service in the on-site restaurant, with unexpected closures
  • 🔧Maintenance issues like mold, bad odors, and lack of proper room ventilation

What this place has to offer

Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Filipino, Chinese [Mandarin], French, Chinese [Cantonese]

Set in a prime location of Chicago (IL), The Whitehall Hotel puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's free Wi-Fi in all rooms, laundromat, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Designed for comfort, selected guestrooms offer television LCD/plasma screen, bathroom phone, linens, mirror, slippers to ensure a restful night. Entertain the hotel's recreational facilities, including fitness center. No matter what your reasons are for visiting Chicago (IL), The Whitehall Hotel will make you feel instantly at home.

Where you'll be sleeping

Superior Room image 1
Superior Room image 2
Superior Room image 3
Superior Room image 4
Superior Room image 5
Superior Room image 6
Superior Room image 7
Superior Room image 8
Superior Room image 9
Superior Room image 10
Superior Room image 11
Superior Room image 12
19 m²

Superior Room

1 king bed or 1 queen bed or 1 super king bed & 1 king bed or 1 queen bed

1 King Bed,Non Smoking image 1
1 King Bed,Non Smoking image 2
1 King Bed,Non Smoking image 3
1 King Bed,Non Smoking image 4
1 King Bed,Non Smoking image 5
1 King Bed,Non Smoking image 6
1 King Bed,Non Smoking image 7
1 King Bed,Non Smoking image 8
1 King Bed,Non Smoking image 9
1 King Bed,Non Smoking image 10
28 m²

1 King Bed,Non Smoking

1 king bed & 1 queen bed

1 KING BED,NON SMOKING,WORK image 1
1 KING BED,NON SMOKING,WORK image 2
1 KING BED,NON SMOKING,WORK image 3
1 KING BED,NON SMOKING,WORK image 4
1 KING BED,NON SMOKING,WORK image 5
1 KING BED,NON SMOKING,WORK image 6
28 m²

1 KING BED,NON SMOKING,WORK

1 king bed

Suite-1 King Bed,Non Smoking,Sofabed image 1
Suite-1 King Bed,Non Smoking,Sofabed image 2
Suite-1 King Bed,Non Smoking,Sofabed image 3
Suite-1 King Bed,Non Smoking,Sofabed image 4
Suite-1 King Bed,Non Smoking,Sofabed image 5
Suite-1 King Bed,Non Smoking,Sofabed image 6
39 m²

Suite-1 King Bed,Non Smoking,Sofabed

1 sofa bed and 1 king bed or 1 king bed

SUITE-1 KING BED,LIVING ROOM,NON SMOKING image 1
SUITE-1 KING BED,LIVING ROOM,NON SMOKING image 2
SUITE-1 KING BED,LIVING ROOM,NON SMOKING image 3
SUITE-1 KING BED,LIVING ROOM,NON SMOKING image 4
SUITE-1 KING BED,LIVING ROOM,NON SMOKING image 5
SUITE-1 KING BED,LIVING ROOM,NON SMOKING image 6
79 m²

SUITE-1 KING BED,LIVING ROOM,NON SMOKING

1 king bed

Suite-1 King Bed,Non Smoking image 1
Suite-1 King Bed,Non Smoking image 2
Suite-1 King Bed,Non Smoking image 3
Suite-1 King Bed,Non Smoking image 4
Suite-1 King Bed,Non Smoking image 5
Suite-1 King Bed,Non Smoking image 6
70 m²

Suite-1 King Bed,Non Smoking

1 king bed

SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 1
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 2
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 3
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 4
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 5
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 6
70 m²

SUITE-1 KING BED,NON SMOKING, 2 BATHROOM

1 king bed

2 Queen Beds,Non-Smoking image 1
2 Queen Beds,Non-Smoking image 2
2 Queen Beds,Non-Smoking image 3
2 Queen Beds,Non-Smoking image 4
2 Queen Beds,Non-Smoking image 5
28 m²

2 Queen Beds,Non-Smoking

2 queen beds

ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 1
ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 2
ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 3
ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 4
ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 5
28 m²

ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING

2 queen beds

1 Queen Bed,Non Smoking image 1
1 Queen Bed,Non Smoking image 2
1 Queen Bed,Non Smoking image 3
1 Queen Bed,Non Smoking image 4
1 Queen Bed,Non Smoking image 5
19 m²

1 Queen Bed,Non Smoking

1 queen bed & 1 queen bed

What other guests say about this hotel

  • 1

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

The Whitehall Hotel, BW Premier CollectionChicago, United States

Where you'll be staying