The Westin Michigan Avenue Chicago
8.2Rating
ExcellentRated by Guests
4,109Reviews
What to expect
Pros
- 🌟Exceptional staff providing top-notch service
- 🛏️Comfortable beds for a good night's sleep
- 🍽️Great dining options and food quality
- 🧳Convenient location near attractions and shops
- 🛎️Helpful and welcoming valet attendants
- 🏖️Great beach view or close proximity to the beach
- ☕Access to Starbucks and other convenient amenities
- 👍Friendly and accommodating staff members
- 🍿Complimentary popcorn or other nice perks
- 🔑Secure keycard access for added safety
Cons
- 💸Unexpected additional fees and mandatory charges
- 🕒Long check-in lines and inefficient lobby layout
- 📺Issues with TV functionality and noise disturbances
- 🚗High parking costs and limited parking options
- 😒Inconsistent or delayed housekeeping services
- 🚪Thin walls and maintenance issues in the rooms
- 🍴Limited or overpriced dining options on-site
- 🔇Unhelpful or unfriendly customer service interactions
- 🧹Lack of cleanliness in certain areas of the hotel
- 🏢Room configurations or amenities not meeting expectations
What this place has to offer
Things to do and ways to relaxBilliards, Bowling alley, Fitness center, Golf course [on-site], Massage, Mini golf course, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French
Set in a prime location of Chicago (IL), The Westin Michigan Avenue Chicago puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, linens, mirror, towels, separate living room. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, golf course (within 3 km), spa, massage. No matter what your reasons are for visiting Chicago (IL), The Westin Michigan Avenue Chicago will make you feel instantly at home.
Where you'll be sleeping
51 m²
Studio, Suite, 1 King
1 king bed
30 m²
Traditional King Room - Hearing Accessible
1 king bed
30 m²
Traditional King Room with Roll-in Shower - Mobility Accessible
1 king bed
30 m²
Traditional King Room with Adapted Tub - Mobility Accessible
1 king bed
30 m²
Club level, Guest room, 1 King
1 king bed
30 m²
Club level, Guest room, 2 Double
2 double beds
30 m²
Traditional, Guest room, 1 King
1 king bed
30 m²
City View, Guest room, 2 Double, Michigan Avenue view
2 double beds
30 m²
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility Accessible
2 double beds
30 m²
Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible
2 double beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.