The Ritz-Carlton, New Orleans

Name: The Ritz-Carlton, New Orleans
Address: 921 Canal Street, New Orleans (LA), 70112, United States
Rating: 8.3993993993994

New Orleans, United States

921 Canal Street, 70112

8.4Rating

ExcellentRated by Guests

333Reviews

What to expect

Pros

🌟Great location near the French Quarter
🛏️Comfortable beds for a good night's sleep
🍽️Delicious food in the restaurant and bar
🎺World-class jazz performances at the bar
🌺Beautiful decor and ambiance throughout the hotel
💆Impeccable spa and workout facilities
🎉Friendly and attentive staff providing excellent service
🍩Daily beignets and other treats provided to guests
🍾Luxurious Club Lounge experience with great amenities
🎶Live jazz music performances at the hotel bar

Cons

🔒Issues with room maintenance and cleanliness
🔊Noise disturbances in certain rooms
💰High prices for in-room amenities
👎Inconsistent service quality across different staff members
🚪Confusing layout with multiple elevators to access rooms
🍸Slow or unreliable room service and valet service
🍰Disappointing food quality and service during special events
🕰️Long wait times for services like valet and room requests
🎂Failure to fulfill special requests or celebrations as expected
💔Lack of attention to detail and personalized service for guests

What this place has to offer

Things to do and ways to relaxBody scrub, Fitness center, Golf course [on-site], Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Hindi, French, Russian, Vietnamese

Located in Central Business District, The Ritz-Carlton, New Orleans is a perfect starting point from which to explore New Orleans (LA). Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at The Ritz-Carlton, New Orleans. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as air conditioning, heating, desk, mini bar, alarm clock. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at The Ritz-Carlton, New Orleans.