The Ritz-Carlton, Kuala Lumpur
8.8Rating
ExcellentRated by Guests
3,560Reviews
What to expect
Pros
- 👍Friendly staff providing warm welcome and excellent service
- 🍳Delicious breakfast with lots of choices
- 🏊Fantastic spa and swimming pool
- 🌟Opulent and elegant hotel with beautiful decor
- 🏢Top-notch location in the heart of the city
- 🛎️Amazing club lounge with extra perks
- 🍹Attentive and professional butler service
- 🎂Special touches for celebrations like birthdays
- 🛏️Spacious and tastefully decorated rooms
- 👪Great for family stays with kids amenities and services
Cons
- 🚧Some rooms need urgent renovations and updates
- 🔇Noise issues in higher floor suites
- 💧Inconvenient water dispenser setup in the suites
- 🧊Lack of provided items in the suite fridge
- 💰Higher prices for certain hotel services
- 🍽️Limited variety in buffet spread during breakfast
- 🏨Some areas of the hotel feel dated and in need of a remodel
- 🕰️Inconsistent food quality and timeliness in certain dining areas
- 🎵Requirement for more TV channels in the rooms
- 🧽Rooms could benefit from better cleaning maintenance
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Arabic, Chinese [Cantonese], Japanese, Malay
Set in a prime location of Kuala Lumpur, The Ritz-Carlton, Kuala Lumpur puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, express check-in/check-out are there for guest's enjoyment. Designed for comfort, selected guestrooms offer television LCD/plasma screen, slippers, separate living room, internet access – wireless (complimentary), non smoking rooms to ensure a restful night. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, outdoor pool, spa, massage. Discover all Kuala Lumpur has to offer by making The Ritz-Carlton, Kuala Lumpur your base.
Where you'll be sleeping
210 m²
Three Bedroom Suite
2 single beds or 1 queen bed and 1 double bed and 2 single beds or 1 king bed and 1 semi double bed and 2 single beds
45 m²
Executive Deluxe
1 king bed or 2 single beds
The Penthouse, 4 Bedroom Penthouse Suite
1 double bed or 2 single beds or 1 sofa bed and 2 single beds or 1 sofa bed
200 m²
Three Bedroom Suite, 3 Bedroom Suite, City view
1 king bed & 2 single beds & 1 single bed
178 m²
Two bedroom Suite, 2 Bedroom Suite, City view
1 king bed & 2 single beds
175 m²
Two-Bedroom Suite
2 single beds and 1 super king bed or 1 king bed and 2 single beds
250 m²
The Ritz-Carlton Suite
1 double bed
40 m²
Deluxe Twin Room
2 single beds
45 m²
Club Executive Deluxe King Room
1 king bed
83 m²
Club Suite
1 king bed
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