Corner Junior Suite, Junior Suite, 1 King, Park view - Room plan

Garden & Park Loft Suite, Suite, 1 King, Garden view - Bed

Penthouse Deluxe, Suite, 1 King, Mountain view, Upper floor - Room plan

The Hotel Lucerne, Autograph Collection

Name: The Hotel Lucerne, Autograph Collection
Address: Sempacherstreet 14, Luzern, Luzern, 6002, Switzerland
Rating: 7.342307692307693

Lucerne, Switzerland

Sempacherstreet 14, 6002

7.3Rating

Very GoodRated by Guests

52Reviews

What to expect

Pros

🌟Friendly and professional staff
🚶Excellent location near park and train station
👨‍👩‍👧‍👦Spacious rooms suitable for families
🍽️Delicious breakfast options
🏞️Convenient access to public transport and restaurants
💡Modern and clean room design
👍Charming and helpful young staff
🛌Comfortable beds for a good night's sleep
🍷Nice bar and restaurant on-site
🐕Pet-friendly with a park nearby for walks

Cons

❄️Lack of proper air conditioning in rooms
🎨Inappropriate or disturbing room decor
🔇Noisy AC or fans affecting sleep quality
💸High additional fees and charges
🍳Poor quality or overpriced breakfast options
🕯️Dim lighting in rooms and hallways
🔒Limited privacy due to window blinds
🛎️Slow or crowded elevator access
🧹Rooms may require better cleaning standards
🔊Issues with customer service and management responsiveness

What this place has to offer

Things to do and ways to relaxTours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French, Portuguese, Italian

Set in a prime location of Luzern, The Hotel puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. Facilities like free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at The Hotel.