Premier City View Room - 1 King - Room plan

Deluxe City View Room - 1 King - Room plan

Superior Shard Room - 1 King - Guestroom

Premier City View Room - 2 Twins - Room plan

Shangri-La The Shard, London

Name: Shangri-La The Shard, London
Address: 31 St Thomas Street, London, London, London, England, SE19QU, United Kingdom
Rating: 8.790536277602524

London, United Kingdom

31 St Thomas Street, London, SE19QU

8.8Rating

ExcellentRated by Guests

951Reviews

What to expect

Pros

🌆Breathtaking city views from the hotel
🛀Luxurious amenities like spa, pool, and sauna with great views
🍽️Nice restaurant with delicious food options
👨‍⚕️Professional and welcoming staff members
🛏️Modern and spacious rooms with special features like bath with a view
🏋️Well-equipped gym with an amazing city view
🥂Special treats and upgrades for guests celebrating occasions
🌟Exceptional service and attention to detail
🚇Convenient location close to public transport and attractions
📱Concierge service via WhatsApp for easy assistance

Cons

💸Extra service charges add to the final bill
🕒Check-in and check-out times may differ from what is advertised
🧹Issues with cleanliness in changing facilities and outdated room amenities
🍽️Buffet-style breakfast may not meet expectations for the price
📺Limited TV channels and outdated TV sets in rooms
🛎️Slow service during afternoon tea at the hotel's restaurant
🚿Maintenance issues like running water in toilets and noisy air conditioning
😞Poor communication and service experiences with some staff members
💰Perceived as overpriced for the amenities provided
🛍️Minibar items are expensive, contributing to the overall cost

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Pool with view, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Italian, Arabic, Dutch, Chinese [Cantonese], Russian

Shangri-La Hotel At The Shard is perfectly located for both business and leisure guests in London. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, postal service are on the list of things guests can enjoy. Closet, complimentary tea, towels, carpeting, scale can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including fitness center, indoor pool, massage, before retiring to your room for a well-deserved rest. Convenience and comfort makes Shangri-La Hotel At The Shard the perfect choice for your stay in London.