Shangri-La Hotel Dubai
9.5Rating
ExceptionalRated by Guests
4,036Reviews
What to expect
Pros
- 🌟Top-notch customer service from staff members like Khodarahm and Ms Lwin
- 🏊♂️Enjoyable pool facilities for relaxation and leisure
- 🍳Fantastic breakfast options with a rich buffet
- 🛏️Comfortable and clean rooms with great amenities
- 🚪Warm and welcoming greetings from door staff like Mohammed and Khodaram
- 🌆Convenient central location near attractions and shopping areas
- 🎉Personalized touches for special occasions, like birthday amenities
- 🍽️Delicious dining options with attentive service at on-site restaurants
- 🤝High standard of professionalism and hospitality from the entire team
- 🏢Well-maintained and luxurious facilities for a pleasant stay
Cons
- 💸Overpriced food and beverages at the hotel's dining outlets
- 🔊Aging signs visible in certain facilities like the swimming pools
- 🍔Inconsistent food quality, such as dry burgers
- 🕰️Lack of USB charging sockets in room for modern convenience
- 🚗Limited parking options or challenges with transportation services
- 🔒Issues with app access or technology support may arise
- 🥱Limited entertainment or activities within the hotel premises
- 🚪Possible delays or inconveniences during check-in or check-out processes
- 🛡️Occasional overcrowding or noise levels in common areas
- 🤷♂️Varied experiences with staff attentiveness and responsiveness
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Squash court, Steamroom, Tennis court, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Filipino, Hindi, Chinese [Mandarin], Thai, French, Portuguese, Italian, Arabic, Dutch, Polish, Turkish, Chinese [Cantonese], Russian, Vietnamese, Romanian, Tamil, Indonesian, Malay, Sinhala
Set in a prime location of Dubai, Shangri-La Hotel Dubai puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, facilities for disabled guests are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, mirror, slippers, separate living room. The hotel offers various recreational opportunities. Convenience and comfort makes Shangri-La Hotel Dubai the perfect choice for your stay in Dubai.
Where you'll be sleeping
Deluxe Burj Khalifa View 2 Twins
Horizon Executive Room
One Bedroom Suite
Deluxe Burj Khalifa View 1 King
Deluxe Seaview 1 King
Deluxe Seaview 2 Twins
Horizon Deluxe Room 1 King
Horizon Premier Room
Premier Room
Horizon Deluxe Club Room with Lounge Access
What other guests say about this hotel
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