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Royale Chulan Penang

Name: Royale Chulan Penang
Address: 1 & 2, Pengkalan Weld, Penang, Penang, 10300, Malaysia
Rating: 8.333735230286939

Penang, Malaysia

1 & 2, Pengkalan Weld, 10300

8.3Rating

ExcellentRated by Guests

4,147Reviews

What to expect

Pros

😊Friendly and attentive staff
🏊Clean swimming pool and gym facilities
🍳Delicious and varied breakfast options
🧳Strategic location for exploring tourist destinations
🏰Historical building with a charming facade
🍹Free flow of welcome drinks
🛏️Spacious and comfortable rooms
🧴Loved the toiletries provided
🌟Good value for the money
🥇Excellent service from the hotel staff

Cons

🚫Poor soundproofing, noisy environment
🚭No alcohol policy due to seeking halal certification
🚿Maintenance issues in washrooms and rooms
🍽️Unpleasant experience at the hotel cafe
🗑️Housekeeping issues, cleanliness concerns
🛎️Front desk service lacking friendliness and professionalism
💤Issues with bed quality and comfort
🐜Hygiene concerns like ants and cleanliness problems in rooms
🛠️Maintenance and refurbishment required in rooms
🙅Disappointing customer service experiences

What this place has to offer

Things to do and ways to relaxFitness center

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Malay

Ideally located in the prime touristic area of Georgetown, The Royale Bintang Penang Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, linens, mirror, slippers, towels. Enjoy the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage, before retiring to your room for a well-deserved rest. Convenience and comfort makes The Royale Bintang Penang Hotel the perfect choice for your stay in Penang.