Renaissance Santiago Hotel
9.5Rating
ExceptionalRated by Guests
1,017Reviews
What to expect
Pros
- 😊Friendly and professional staff, making guests feel welcome and at home
- 👍Excellent service, with staff going above and beyond to assist guests
- 🍽️Delicious and varied food options, including signature cocktails and local cuisine
- 🛏️Comfortable and well-decorated rooms, providing a relaxing environment for guests
- 👌Convenient location near shopping areas and public transportation
- 🌆Stunning views of the city and mountains from the hotel
- 🏨Great facilities including gym, spa, pool, and club lounge for guests to enjoy
- 🍳Extensive breakfast buffet with high-quality ingredients and customizable options
- 🥂Happy Hour experience with a variety of drinks and finger foods in a pleasant atmosphere
- 🤩Personalized attention and recommendations from staff members for a memorable stay
Cons
- 🌡️Issues with air conditioning in some rooms, affecting guest comfort
- 💸Unexpected additional charges for club lounge access without full amenities
- 🕰️Limited breakfast hours or restrictions during events, leading to inconvenience for guests
- 🧴Room cleanliness could be improved for a more pristine experience
- 📺Lack of Smart TVs in rooms, limiting entertainment options for guests
- 🛎️Inconsistencies in service quality between different staff members
- 🚿Issues with amenities such as malfunctioning air conditioning units or slow room service
- 🛌Noise disturbances or lack of soundproofing in some rooms affecting guest rest quality
- 🍲Limited vegetarian or gluten-free options in the dining menu, restricting choices for some guests
- 🔒Safety concerns or lack of security measures in certain areas of the hotel premises
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hammam, Hot tub, Massage, Mini golf course, On-site entertainment, Public bath, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Renaissance Santiago Hotel is conveniently located in the popular Las Condes area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Renaissance Santiago Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Discover all Santiago has to offer by making Renaissance Santiago Hotel your base.
Where you'll be sleeping
28 m²
Standard King Room, Guest room, 1 King
1 king bed
30 m²
Contemporary Queen Room, Guest room, 1 Queen
1 queen bed
28 m²
Club Access King Room, Club lounge access, Guest room
1 king bed
63 m²
Governor Suite, Club level, Larger Suite, In Loft: 1 King
1 king bed
28 m²
Standard Queen Room, Guest room, 1 Queen
1 queen bed
41 m²
Junior Suite, Club level, Junior Suite, 1 King
1 king bed
93 m²
Presidential Suite, Club level, 1 Bedroom Presidential Suite
1 queen bed
28 m²
Club Access Queen Room, Concierge level, Guest room, 1 Queen
1 queen bed
28 m²
Club Access Twin Room, Concierge level, Smaller Guest room
2 single beds
30 m²
Standard Room
2 single beds
What other guests say about this hotel
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