Novotel Chennai OMR - An Accor Brand
What to expect
Pros
- 👏Exceptional customer service from staff members like Lalitha, Nadhini, and Swamy
- 🍽️Delicious food options with a great buffet experience
- 🛌Comfortable and clean rooms with excellent room service
- 🌟Great ambiance and vibe at the hotel
- 🏊♂️Fantastic amenities like swimming pool and gym
- 👩💼Helpful and supportive front desk staff like Ms. Gazal, Nandini, and Joel
- 🍳Wonderful breakfast options and culinary experiences
- 🎮Entertainment options like Xbox available in the front office space
- 🌿Efforts towards being environmentally friendly
- 🌞Convenient location for both business and leisure stays
Cons
- 🧻Issues with cleanliness and hygiene in some rooms
- 💸Some guests experienced issues with billing and payment processes
- 🐭Reports of pests like mice in rooms affecting guest experiences
- 📞Inconsistent or delayed response from the front desk to guest requests
- 🍕Mixed reviews on food quality and variety, especially outside of buffets
- 🔑Issues with room key access and IT-related problems
- 🛋️Limited room views or lack of proper room amenities
- 🥤Slow service or delays in in-room dining services
- 👤Unprofessional behavior or lack of training in some front desk staff members
- 🚗Inconvenient or confusing processes related to transportation arrangements
What this place has to offer
Conveniently located opposite to ELCOT SEZ on Rajiv Gandhi IT expressway, Shollinganallur. This hotel is in close proximity to Standard Chartered, Cognizant, Accenture, HCL, PayPal, ELCOT, Ascendas, Ramanujam , TECCI IT Park , Apollo & Global hospitals. This property offers 8 Mbps internet, 24 hour fitness center, Sports Zone of Outdoor & indoor sports activities, gaming console, rent free bi-cycles, Kids play area, concierge services, round trip airport shuttle. All rooms are spacious and feature signature Novotel beds having city or ECR view, 42 inch flat screen television with 60 satellite channels, mini bar, Tea/Coffee maker, and Fairtrade range of free bathroom amenities. Hotel offers The Square – An all-day dining restaurant serving French, Indian, and American Delicacies with live counters and NICO coffee house and bar serving extensive range of cocktails, fusion cuisine, French pastries & desserts and 24 hour in room dining with Asian , Indian , western gourmet food and Japanese menu. Chennai International Airport is 18 km away. Hotel is 7 minutes from ECR beaches also close to leisure destinations like Marina Mall- Largest Mall having over 100 brands & Multiplex screens, Phoenix Market city. Travel Desk offers guided tours to historic town Mahabalipuram, Kanchipuram temple town and eases access to explore Chennai city. Meeting and events facilities include 12 different indoor & outdoor venues with state of the art equipments & conferencing facilities.
Where you'll be sleeping
Executive Suite King Bed - Separate Living Room - Bathtub
1 king bed
Executive Room King Bed with Additional Privileges
1 king bed
Superior Room - Twin Beds
2 single beds
Executive Room King Bed - Aqua Pool View
2 single beds
Superior Room - King Bed
1 king bed
Luxury Suite
1 king bed
Superior Room
2 single beds or 1 king bed
DOUBLE PREMIER CLUB FLOOR ROOM WITH FREE DRINKS - EARLY CHECK-IN
Executive Room King Bed - Aqua Pool View
1 king bed
My Escape Higher Floor Room
1 king bed
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