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8.7Rating
ExcellentRated by Guests
258Reviews
What to expect
Pros
- 🌟Exceptional customer service from staff members like Jason and Gabriella
- 🍽️Delicious food options at various hotel restaurants
- 🏊Great pool area and poolside service
- 🌇Beautiful views of the bay and surrounding area
- 🛏️Comfortable and spacious rooms with modern amenities
- 🍹Excellent bar service with a variety of drinks
- 🎁Surprise room upgrades and special treats for special occasions
- 🏋️Well-equipped gym and fitness center for guests
- 🎉Convenient location near downtown, convention center, and attractions
- 👍Consistent elite member recognition and benefits
Cons
- 💸High valet parking fees and additional charges
- 🛁Inconsistent hot water supply, especially in the spa
- 🚪Issues with elevators and delays in accessing hotel floors
- 🍽️Disappointing food options in certain dining areas
- 📺Slow and inconvenient television systems in the rooms
- 🧼Lack of variety and quality in club lounge food offerings
- 🔑Problems with digital keys and room entry systems
- 🎶Noise disturbances from nearby events or loud guests
- 📱Issues with hotel WiFi connectivity and speed
- 🧻Inconsistencies in housekeeping service and room cleanliness
What this place has to offer
Things to do and ways to relaxBoating, Fitness center, Golf course [on-site], Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping







38 m²
Executive lounge access, Guest room, 1 King, Water view
1 king bed







38 m²
Executive lounge access, Guest room, 2 Queen, Water view
2 queen beds




41 m²
Superior, Guest room, 1 King, Harbor view, Corner room
1 king bed





38 m²
Deluxe Guest room, 2 Queen
2 queen beds





38 m²
Deluxe Guest room, 1 King
1 king bed





38 m²
Deluxe King Room - Hearing Accessible
1 king bed




38 m²
Stay Well, Guest room, 1 King
1 king bed



38 m²
Deluxe Guest room, 2 Queen, Water view
2 queen beds


38 m²
Deluxe Guest room, 1 King, Water view
1 king bed



38 m²
Stay Well, Guest room, 2 Queen
2 queen beds
What other guests say about this hotel
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