Hotel Torremayor Providencia
6.8Rating
GoodRated by Guests
729Reviews
What to expect
Pros
- 🌟Excellent customer service by staff, especially Daniel and Cathy
- 🍳Good breakfast options, tasty and adequate for the guests
- 🏨Great location, close to various amenities and public transportation
- 🚿Comfortable beds and excellent shower facilities
- 👍Helpful and attentive staff members at the reception
- 🥪Provision of packed snacks for early morning tours
- 🏊♂️Rooftop pool and deck area for relaxation and enjoyment
- 💼Spacious rooms with work-friendly environment and storage options
- 🌆Great views of the city skyline and surrounding areas from the rooms
- 🍹Welcoming atmosphere and complimentary welcome drink at the bar
Cons
- 🧼Inconsistent room cleanliness, especially related to towels and bathroom maintenance
- 🔒Issues with room facilities like safes, air conditioning, and minibar functionality
- 🚪Problems with room security and privacy, such as unauthorized access or lack of response to complaints
- 📶Unreliable or slow WiFi connectivity, impacting work or leisure activities
- 🛏️Dated room furnishings, carpets, and overall room maintenance needing upgrades
- 🥤Inadequate supply of basic room amenities like towels, toiletries, and bottled water
- 🛠️Lack of prompt maintenance and repairs for room facilities and equipment
- 🥙Limited or repetitive dining options, especially during breakfast service
- 🔊Noise disturbances from street, air conditioning, or other sources affecting room comfort
- 💸Issues with billing accuracy, additional charges, or disputes over payments
What this place has to offer
Things to do and ways to relaxGolf course [on-site], Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese
Hotel Torremayor Providencia is perfectly located for both business and leisure guests in Santiago. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour front desk, room service, tours, laundry service, dry cleaning are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as air conditioning, heating, wake-up service, desk, mini bar. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including outdoor pool. No matter what your reasons are for visiting Santiago, Hotel Torremayor Providencia will make you feel instantly at home.
Where you'll be sleeping
30 m²
Twin Room
2 single beds
48 m²
Superior Triple Room
3 single beds or 1 double bed and 1 single bed
35 m²
Single Room
1 single bed
30 m²
Double Room
1 queen bed
50 m²
Double double superior
1 king bed
45 m²
Superior Double Room
1 single bed and 1 double bed or 1 double bed and 3 single beds
50 m²
Superior Twin Room
2 single beds
30 m²
Standard Triple Room
3 single beds
45 m²
Superior Single Room
1 single bed
30 m²
Superior Single
1 double bed
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