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Hotel Neuschloss Otaru

Otaru, Japan

3-282,Shukutsu,, 047-0047

8.6Rating
ExcellentRated by Guests
109Reviews

What to expect

Pros

  • 🌅Stunning ocean views from the hotel
  • 🍽️Excellent food offerings at the hotel restaurant
  • 🧴In-room private onsen for a relaxing experience
  • 🚗Convenient free parking right outside the hotel entrance
  • 👨‍👩‍👧‍👦Kid-friendly amenities and meals available
  • 🛏️Comfortable and clean rooms for a relaxing stay
  • 🏞️Great location for exploring the coast and nearby attractions
  • 🍳Nice breakfast offerings to start the day
  • 🤝Friendly and helpful staff providing excellent service
  • 🚐Convenient shuttle service to nearby attractions

Cons

  • 🏚️Dated appearance of the building and some rooms
  • 🧹Some areas of the room need better cleaning, a bit dusty
  • 💸High pricing for the amenities provided
  • 🕰️Limited shuttle service hours, stops running at 6:30 PM
  • 🛁No laundry machines available at the hotel
  • 🗣️English proficiency of staff may be limited
  • 🚗Location a bit far from downtown Otaru and JR station
  • 🪟Unable to open windows in some rooms for fresh air
  • 🔌Limited power points in the room
  • 🧺Difficulty in making breakfast bookings

What this place has to offer

Things to do and ways to relaxHot tub, Massage, Public bath, Sauna, Spa, Spa/sauna
Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese

Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.

Where you'll be sleeping

Double B (Non-Smoking) image 1
Double B (Non-Smoking) image 2
Double B (Non-Smoking) image 3
Double B (Non-Smoking) image 4
Double B (Non-Smoking) image 5
Double B (Non-Smoking) image 6
Double B (Non-Smoking) image 7
Double B (Non-Smoking) image 8
Double B (Non-Smoking) image 9
Double B (Non-Smoking) image 10
Double B (Non-Smoking) image 11
28 m²

Double B (Non-Smoking)

1 queen bed

Twin B - Non-Smoking image 1
Twin B - Non-Smoking image 2
Twin B - Non-Smoking image 3
Twin B - Non-Smoking image 4
Twin B - Non-Smoking image 5
Twin B - Non-Smoking image 6
Twin B - Non-Smoking image 7
Twin B - Non-Smoking image 8
Twin B - Non-Smoking image 9
Twin B - Non-Smoking image 10
Twin B - Non-Smoking image 11
34 m²

Twin B - Non-Smoking

2 semi double beds

Wide King Double Room - Non-Smoking image 1
Wide King Double Room - Non-Smoking image 2
Wide King Double Room - Non-Smoking image 3
Wide King Double Room - Non-Smoking image 4
Wide King Double Room - Non-Smoking image 5
Wide King Double Room - Non-Smoking image 6
Wide King Double Room - Non-Smoking image 7
Wide King Double Room - Non-Smoking image 8
38 m²

Wide King Double Room - Non-Smoking

1 king bed

Ocean Front Royal Suite with Scenic View Bath image 1
Ocean Front Royal Suite with Scenic View Bath image 2
Ocean Front Royal Suite with Scenic View Bath image 3
Ocean Front Royal Suite with Scenic View Bath image 4
Ocean Front Royal Suite with Scenic View Bath image 5
Ocean Front Royal Suite with Scenic View Bath image 6
Ocean Front Royal Suite with Scenic View Bath image 7
89 m²

Ocean Front Royal Suite with Scenic View Bath

Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking image 1
Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking image 2
Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking image 3
Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking image 4
Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking image 5
38 m²

Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking

2 single beds and 2 futons

Suite with Sea View - Non Smoking image 1
Suite with Sea View - Non Smoking image 2
Suite with Sea View - Non Smoking image 3
Suite with Sea View - Non Smoking image 4
74 m²

Suite with Sea View - Non Smoking

1 queen bed

Twin Suite with Scenic View Bath image 1
Twin Suite with Scenic View Bath image 2
Twin Suite with Scenic View Bath image 3
Twin Suite with Scenic View Bath image 4
66 m²

Twin Suite with Scenic View Bath

2 semi double beds

Ocean Front Double Suite with Scenic View Bath image 1
Ocean Front Double Suite with Scenic View Bath image 2
Ocean Front Double Suite with Scenic View Bath image 3
Ocean Front Double Suite with Scenic View Bath image 4
66 m²

Ocean Front Double Suite with Scenic View Bath

Twin A - Non-Smoking image 1
Twin A - Non-Smoking image 2
Twin A - Non-Smoking image 3
Twin A - Non-Smoking image 4
Twin A - Non-Smoking image 5
38 m²

Twin A - Non-Smoking

2 semi double beds

Ocean Front Twin Room with Scenic View Bath (Type A) image 1
Ocean Front Twin Room with Scenic View Bath (Type A) image 2
Ocean Front Twin Room with Scenic View Bath (Type A) image 3
38 m²

Ocean Front Twin Room with Scenic View Bath (Type A)

2 semi double beds

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Where you'll be staying