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Hotel Indigo Baltimore Downtown, an IHG Hotel

Baltimore, United States

24 West Franklin Street, 21201

8.7Rating
ExcellentRated by Guests
512Reviews

What to expect

Pros

  • 🌟Exceptional staff providing outstanding service
  • 🛏️Comfortable beds and pillows for a good night's sleep
  • 🍽️Delicious food and great breakfast options
  • 🚗Convenient parking options nearby
  • 🏨Clean and well-maintained hotel with attractive decor
  • 😊Friendly and welcoming staff throughout the hotel
  • 🍹Nice bar and lounge area for relaxing
  • 🔑Smooth and efficient check-in/check-out process
  • 🍴Helpful recommendations for dining and local attractions
  • 🎶Live music and entertainment options in the hotel

Cons

  • 🦟Reports of bed bugs in a room
  • 💳Issues with fraudulent credit card charges
  • 🔇Noise disturbances from HVAC system in some rooms
  • 🚿Bathroom lacking counter space and tubs in some rooms
  • 🔊Background noise from fridge and HVAC in rooms
  • 🚪Noisy rooms due to air conditioning system design
  • 🧴Limited bathroom amenities or room size in certain cases
  • 🛎️Reports of unresponsive or dismissive hotel management
  • 💸Issues with pricing, additional charges, or booking discrepancies
  • 🎉Some guests experienced theft or security concerns

What this place has to offer

Things to do and ways to relaxFitness center, Game room, On-site entertainment
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Located in Reservoir Hill-Bolton Hill Area, Hotel Indigo Baltimore - Mt Vernon is a perfect starting point from which to explore Baltimore (MD). Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Hotel Indigo Baltimore - Mt Vernon. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, Hotel Indigo Baltimore - Mt Vernon caters to your needs.

Where you'll be sleeping

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25 m²

2 Queen Standard

2 queen beds

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51 m²

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1 king bed

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39 m²

1 King Standard Refrigerator

1 king bed

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25 m²

1 Bedroom Suite

1 king bed

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25 m²

Standard Room

1 queen bed or 1 double bed or 2 queen beds and 1 king bed & 1 queen bed

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1 king bed

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39 m²

Premium Room

1 queen bed

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Deluxe King Room

1 king bed

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25 m²

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1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying