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Four Seasons Hotel Macao

Name: Four Seasons Hotel Macao
Address: Estrada da Baia de N. Senhora da Esperanca, Macau, Macau SAR, Macau SAR, China
Rating: 9.600615384615384

Macao, Macau SAR, China

Estrada da Baia de N. Senhora da Esperanca

9.6Rating

ExceptionalRated by Guests

325Reviews

What to expect

Pros

🌟Exceptional service and hospitality from staff
🥂Warm and welcoming staff making guests feel like family
🏊Great pool facilities and relaxing environment
🛌Comfortable and spacious rooms with excellent amenities
🎂Special touches for celebrations and birthdays
🍽️Delicious food and high-quality dining options
🚗Efficient transportation services for guests
💆Relaxing spa experiences with skilled therapists
🎁Thoughtful gestures and personalized services
👍Attentive and professional staff exceeding guest expectations

Cons

🚕Issues with transportation arrangements for guests
🍳Limited selection for breakfast, especially for non-local preferences
🛏️Inconsistent room comfort, with some guests reporting issues
🔊Noise disturbances or lack of soundproofing in rooms
🕰️Slow response times for room service or requests
💸High prices for additional services or amenities
🧹Occasional cleanliness issues reported in rooms or common areas
🏙️Limited views or lack of natural light in some accommodations
🍜Limited options for certain dietary preferences in dining
📶Inconsistent Wi-Fi connectivity or speed in certain areas of the hotel

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Foot bath, Game room, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]

Four Seasons Hotel Macao is a popular choice amongst travelers in Macau, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, additional toilet, carpeting, clothes rack, complimentary instant coffee. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, sauna, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Four Seasons Hotel Macao.