DoubleTree by Hilton Putrajaya Lakeside

Name: DoubleTree by Hilton Putrajaya Lakeside
Address: 2, Jalan P5-5, Presint 5, Kuala Lumpur, Kuala Lumpur, 62200, Malaysia
Rating: 8.84237288135589

Kuala Lumpur, Malaysia

2, Jalan P5-5, Presint 5, 62200

8.8Rating

ExcellentRated by Guests

3,894Reviews

What to expect

Pros

👪Family-friendly hotel with children slides and splash pools
🍳Fantastic breakfast spread with a good variety of options
🌊Multiple swimming pools catering to different age groups
🛏️Spacious and comfortable rooms with beautiful views
👨‍👩‍👧‍👦Great amenities for kids and families, including games room and kids room
👍Helpful and welcoming staff providing excellent hospitality
💧Convenient water dispensers to reduce the need for purchasing bottled water
🏊Well-maintained swimming pools suitable for families and children
😊Positive overall experience with memorable stays
🍹Relaxing staycation environment perfect for couples

Cons

🏗️Confusing layout with multiple buildings and wings
👙Lack of pool supervision leading to inappropriate behavior and safety concerns
🍴Issues with cleanliness and slow table turnover during breakfast service
🏢Large hotel complex causing inconvenience, especially for senior citizens
🦟Occasional cleanliness issues like finding cockroaches in the room
🧊Over-chlorinated pool water causing discomfort and potential eye irritation
🛎️Lack of concierge service and salty food items affecting the dining experience
🔊Noisy environment due to the hotel's size and guest behavior
🧴Poor maintenance of facilities like air conditioning and hot water showers
🥇High expectations not met in terms of location convenience and menu quality

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Horseback riding, Pool with view, Sauna, Spa/sauna, Steamroom, Water park, Water sports (non-motorized)

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Malay