Best Western Plus Hotel Universo
8.3Rating
ExcellentRated by Guests
2,906Reviews
What to expect
Pros
- 🌟Great location within walking distance to many attractions
- 🏨Clean and well-maintained rooms
- 🍸Rooftop bar with fantastic views
- 🛏️Comfortable beds with modern amenities
- 🥇Friendly and helpful staff
- 🍽️Excellent breakfast buffet
- 🚇Conveniently located near train station
- 🛋️Spacious rooms with nice amenities
- 🍹Beautiful rooftop bar and lounge area
- 🆓Complimentary tea, coffee, and water dispenser
Cons
- 🍽️Tiny plates at the breakfast buffet
- 🧻Cleaning product smell in the room
- 🌆Lackluster view from some rooms
- 💸Pricey accommodation
- 🚿Issues with slow drainage and sewerage smell in the bathroom
- 🚬Smoking area on rooftop instead of expected patio
- 🍳Cold eggs and greasy bacon at breakfast
- 🚽Slow draining sink in the toilet
- 🛎️Differences in amenities between rooms
- 🧹Rooms need better dusting for allergies
What this place has to offer
Things to do and ways to relaxFitness center, Sauna, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Russian
Best Western Hotel Universo is conveniently located in the popular Termini Central Station area. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, carpeting, towels, closet, separate living room. Take a break from a long day and make use of hot tub, fitness center, sauna, steamroom. A welcoming atmosphere and excellent service are what you can expect during your stay at Best Western Hotel Universo.
Where you'll be sleeping
22 m²
Comfort Double or Twin
2 single beds and 1 double bed
24 m²
Superior Double Room
1 king bed
13 m²
Single Room
1 single bed & 1 single bed
Deluxe Double Room
1 double bed & 1 king bed
38 m²
Junior Suite - Split Level
1 king bed
23 m²
Comfort Triple Room
1 queen bed or 2 single beds or 1 double bed or 3 sofa beds
48 m²
Superior Family Room
1 double bed or 1 double bed or 1 double bed or 1 double bed or 1 double bed or 1 double bed or 1 double bed or 3 sofa beds or 3 sofa beds or 3 sofa beds
15 m²
Small Room
1 double bed
30 m²
Deluxe King Room - Split Level
1 king bed
17 m²
Small Double Room with 160cm Width Bed
1 semi double bed
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